FAQ

Most frequent questions and answers

GENERAL

There are 3 different listing types you can use to create a listing. Each type has it’s own unique options and properties such us different fields to complete and different filters for users to search. 

DEFINITIONS

Activity Providers: The main profile page of a Business or a self-employed Individual. Examples: Sports Clubs, Music or Art Schools, Piano teacher, etc.

Weekly Classes: Pre-organised classes/activities that repeat weekly on the same time & day/s. Examples: Fitness Classes, Music Lessons, etc.

Events: One-off, pre-organised activities that start on a specific date/time. Their duration can range from minutes to days. Examples: Workshops & Classes, Game Sessions, Tours & Trips, etc.

Using activitygogo.com to list or find activities is completely FREE 

If you want your listings to have a higher priority in search results you can upgrade to our Featured Listing Plan.

Sure you can. You can bookmark any listings you wish to save for future reference by clicking the bookmark button with the heart icon. You can view all your saved bookmarks via My Account > Bookmarks

PAYMENTS

We accept Paypal, Visa, MasterCard, Maestro, American Express, JCB, Discover, and Diners Club.

Extremely Secure. We are SSL certified which means your payment details are encrypted and processed securely according to industry standards. SSL Certificates provide secure, encrypted communications between a website and an internet browser. SSL stands for Secure Sockets Layer, the protocol which provides the encryption.

MY LISTINGS

Yes, you can edit your listings at any point you wish. You can add or change any details including the start/end date for any experiences. If you change important information such us the date of an experience, please make sure to notify those who have have booked it/contacted you wishing to attend your event.

If you found a listing of your business and want to be able to edit and manage the information on it, you first need to connect that listing to your account. To do that all you need to do is click on the “Claim Listing” button under the cover image and follow the on-screen instructions. 

More information on why and how to claim your listing can be found here: https://activitygogo.com/claiming-your-listing/

 

SUBSCRIPTIONS

Log in and go to “My Account” under your user menu. Then click on “Subscriptions” and click “View”.

Log in and go to “My Account” under your user menu. Then click on “Subscriptions” and click “View” on the subscription you wish to cancel. Simply click the cancel button that appears on that page. Your subscription’s status will then change to “Pending Cancellation”.

This means that it will stay active until the date your next payment would have been due but it will not renew automatically. At the End Date of your subscription the status will automatically change to “Cancelled” and any listings you have under that subscription will be expired. You can resubscribe at any point and relist your expired listings.

If you have any more questions please email us at hello@activitygogo.com