Most frequent questions and answers
Please click here to find Gift Card related FAQs.
Using activitygogo.com to list or find activities is completely FREE.
We also offer some paid services which include “The Activitygogo Gift Card” and for providers we offer additional promotional services such as our Featured Listing Plan.
We accept Visa, MasterCard, Maestro, American Express, JCB, Discover, and Diners Club.
Extremely Secure. We are SSL certified which means your payment details are encrypted and processed securely according to industry standards. SSL Certificates provide secure, encrypted communications between a website and an internet browser. SSL stands for Secure Sockets Layer, the protocol which provides the encryption.
MY LISTINGS (Activity Providers)
Yes, you can edit your listings at any point you wish. You can add or change any details including the start/end date for any experiences. If you change important information such us the date of an experience, please make sure to notify those who have have booked it/contacted you wishing to attend your event.
If you found a listing of your business and want to be able to edit and manage the information on it, you first need to connect that listing to your account. To do that all you need to do is click on the “Claim Listing” button under the cover image and follow the on-screen instructions.
More information on why and how to claim your listing can be found here: https://activitygogo.com/claiming-your-listing/
SUBSCRIPTIONS (Activity Providers)
Log in and go to “My Account” under your user menu. Then click on “Subscriptions” and click “View”.
Log in and go to “My Account” under your user menu. Then click on “Subscriptions” and click “View” on the subscription you wish to cancel. Simply click the cancel button that appears on that page. Your subscription’s status will then change to “Pending Cancellation”.
This means that it will stay active until the date your next payment would have been due but it will not renew automatically. At the End Date of your subscription the status will automatically change to “Cancelled” and any listings you have under that subscription will be expired. You can resubscribe at any point and relist your expired listings.
If you have any more questions please email us at firstname.lastname@example.org