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Sign in to you activity provider account. If you want to scan the QR code in step 2, make sure you have signed in on your device’s default browser before you scan it (e.g. safari for iphone).
Scroll to the “PRODUCT INFORMATION” section, and check the “Redeemable Price”. This is the available balance.
Scroll to the “REDEEM OPTIONS” section and choose a “Redeem method”. You can redeem the “Full” amount (default option) or click on it to change it to “Partial”, so you can enter the “Redeem Amount” (€) that the customer wants to use.
Finally click the “Redeem” button. A confirmation message will appear at the top of the page. If you are unsure of the amount you redeemed, you can always check the code again to view the “REDEEM INFORMATION” section.
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